Pro Feline Nutrition Product Claims Form

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Pro Feline Nutrition Product Claims Form

We strive to provide high-quality supplements for your feline companions. If you are not satisfied with your purchase and meet the criteria outlined in our Refund & Return Policy, you may submit a claim for a refund or replacement.

Before completing this form, please review our policy to ensure your claim meets the necessary requirements. Providing accurate details and supporting evidence, such as photos of the product and proof of purchase, will help expedite the review process.

Once submitted, our team will review your claim and respond within 3 business days. If you have any questions, feel free to contact our support team.

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Name *

First

Last

Email *

Phone *

Shipping Address *

Address Line 1

Address Line 2

City

State / Province / Region

Postal Code

Country

Order Number:

was Product our

Date of Purchase: *

Product Name: *

PurrBiotic
ReproBoost
ReproCare
VitalBlend
Other (please specify):

Other product: *

Quantity Purchased: *

Did you purchase this product from our official website or a third-party retailer? *

Official Website
Third-party Retailer (please specify):

Third-party Retailer (please specify): *

What issue did you experience with the product? (Check all that apply)

Product arrived damaged
Incorrect product received
Product quality issue (please explain below)
Product did not meet my expectations
My cat had an adverse reaction
Other (please specify):

Other issue *

Please describe the issue in detail:

Have you used the product? *

If the product was used, how much was consumed before noticing the issue? *

Less than 25%
25-50%
More than 50%

Did you follow the recommended dosage and usage instructions? *

Did you contact our customer support before submitting this claim? *

Please upload images of: The product (including packaging and lot number), The issue (if applicable), Your proof of purchase (receipt or order confirmation) *

Click or drag files to this area to upload. You can upload up to 3 files.

Would you like a refund or replacement? *

Refund
Replacement

If requesting a refund, what is your preferred refund method?

Original payment method
Store credit

Please confirm the following: *

I have read and understand the refund/return policy.
I understand that refunds and replacements are subject to approval based on Pro Feline Nutrition’s policies.
I understand that failure to provide necessary information or evidence may delay the processing of my claim.